Pay here

Cash, check, and all major credit cards are accepted for payment.  *Please note that payment is required at the time that services are rendered.  Telehealth payments must be made prior to sessions.

Cancellation Policy

In an effort to serve as many individuals and families as possible, we ask that you provide at least a 48-hour notice for any cancellations.  *Cancellations or missed appointments will be charged a cancellation fee of $85.

Insurances Accepted

Aetna/Aetna EAP


Anthem/Anthem EAP

Beacon/ Beacon EAP

Behavioral Health Systems/ EAP


Cigna/ Cigna EAP

CoverKids (Amerigroup/BCBS)



Humana/Humana EAP




Optum/ Optum EAP

Priority Health

Humana/ Humana EAP

TriCare East


UHC Student Resources

United HealthCare 



……….and more


Fees without Insurance

  • Licensed Counselors: $85-$200
  • Board Certified Counselor: $75-$95
  • Masters Level Counselor: $65-$75
  • Intern: $50-$70


Good Faith Estimate 

I understand that I will be responsible for all charges related to the services provided to me by Life Connections Counseling Services. 

I understand that the charges presented to me are due in full on the day of service. I also understand that these charges are solely in relation to professional services provided by the clinician, and or other services that are performed in the office. 

I will also be responsible for all missed appointment fees and cancellation fees billed to me separately from Life Connections Counseling. 

The client or parent/guardian of the client (age 16 and younger) certifies that he/she has read and hereby accepts the terms and conditions listed below. As per the client’s treatment plan, the following information will be provided: the client’s diagnosis, the service code for the session, and the prescribed frequency of treatment. Treatment will be provided either in person at the Life Connections Counseling Office which is located at 408 N. Cedar Bluff Rd. Suites 305 & 550, Knoxville, TN 37923 or via telehealth at the client’s discretion. 

Clients may contact the billing office with any questions regarding costs at 865-888-5818.